
Testimonials
Osama Tabbara, R.Ph, EMBA
President, IVPN-Network
Pharmacy Consultant | Entrepreneur | Mentor
"I had the pleasure of working closely with Dr. Mary Nazzal for seven years during my tenure as the Executive Director of Pharmacy at Cleveland Clinic Abu Dhabi. Dr. Nazzal is a distinguished healthcare provider who consistently demonstrates a deep passion for her work. Her extensive knowledge in the field of Sterile Compounding, combined with her full commitment to placing the patient at the center of all she does, sets her apart as an exemplary quality healthcare professional."
George Boghossian, PharmD.
Director of Pharmacy, Providence Cedars-Sinai Tarzana Medical Center, CA, US
"Critical Compounding Resources provided assistance when we experienced environmental excursions in our sterile compounding facility. Their consultants quickly identified potential causes of our microbial excursions and developed a comprehensive remediation plan. With CCR's guidance, we were able to implement more robust environmental monitoring procedures, optimize our cleaning and disinfection protocols, and retrain our staff on proper handling techniques. I highly recommend CCR to any pharmacy facing environmental control challenges."
Tharsi Manickavasagar, RPhT
Charge Pharmacy Technician, Sterile Compounding, Scarborough
Health Network, ON, Canada
"I was given the opportunity to attend the Critical Compounding Resources courses in person. The knowledge that I’ve gained during the 5 days was essential for the new position that I’ve started. The courses were timely and very informative. Both Melanie and Mary put great efforts together so that we could do well in the courses. Amazing job."
Jose Villanueva
Project Manager, Campus Planning & Construction, Children's Hospital Los Angeles, Los Angeles, US
“Partnering with a Critical Compounding Resources during our pharmacy master planning efforts was an extremely beneficial experience. They brought extensive industry experience to the table and demonstrated a creative approach to problem-solving that pushed us to rethink the norms of our facility. One of the most impactful aspects of their involvement was leading us through a thorough GAP analysis—helping us clearly identify current shortfalls and uncover areas with room for improvement. They dove deep into our existing workflows, offering insights on how to optimize processes while maintaining a strong focus on safety and regulatory compliance. Their guidance ensured our planning efforts were not only forward-thinking but also practical and aligned with industry standards. On top of all that, they were an absolute pleasure to work with—professional, collaborative, and genuinely invested in our success.”
Edmond Yee, Pharm.D
Pharmacy Department, Children’s Hospital Los Angeles, Los Angeles, US
“Navigating the challenging landscape of USP 795, 797, and 800 is daunting. The pharmacy department at Children’s Hospital Los Angeles received expert guidance and consultations from Critical Compounding Resources for our hospital’s implementation of these revised compounding guidelines. The Critical Compounding Resources staff provided us with up to date and proactive information that included USP planning assistance, gap analysis, licensing & accreditation agency advice and SOP reviews to ensure full regulatory compliance for our pharmacies as well as all patient care areas. Their consultations also incorporated a balanced approach that was mindful of the fiscal challenges in our current healthcare environment. Our organization is grateful for their competent and thorough review to ensure the continued health and safety of our patients, staff and visitors.”
Carly Morrison RPhT
Compounding Supervisor, Horizon Health Network, NB, Canada
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Yvonne Dresen, Coordinator
Coordinator, Pharmacy Sterile Compounding and Distribution, Northern Health, BC, Canada
“Last day of our 4-day sterile compounding course for Pharmacy annual certification with Critical Compounding Resources (CCR). Thank you SO much to Melanie Dorey , Mary Nazzal and David Phillips for a truly comprehensive, quality experience. Highly recommend! Eric S. Kastango, Kate Douglass, these ladies do you proud!”
Kalena Van Leuven, PharmD.
Director of Pharmacy
Mckenzie Wilamette Medical Center
"We hired Critical Compounding Resources to perform a USP 797 Gap analysis on our newly built cleanroom with the primary goal of detecting any construction compliance issues. Mary and Dj were most thorough in going over every aspect of our compounding program, including offering suggestions as to how to maximize our compliance with SOPs and other systems that could help make this transition as smooth as possible. DJ did his best to break down HVAC lingo into Pharmacy friendly terms. This helped us understand what we could do to avoid contamination issues in the future by exceeding USP standards, rather than being content to simply meet them."
Carmen Ma RPh, ACPR
Pharmacy Site Coordinator
Vancouver Island Health Authority
“I met Melanie at the beginning of her pharmacy career with a budding curiosity in sterile compounding. Melanie has turned that interest into a career providing training, consulting, and education of the highest quality. Melanie always has the safety of the patient at heart, and she is consistently aiming for beyond the status quo.“
Patricia Kienle
RPh, MPA, BCSCP, FASHP
Hazardous Drug - Subject Matter Expert
"I have had the pleasure of teaching with Melanie over the past several years. Her practical approach to safe sterile compounding is so valuable. She can explain complex processes with real-world examples."
Claudia Fortier
Direction AdjointeInstitut des technologies, arts et de la communication, La Cite Collegiale
"Motivation, rigueur, dévouement sont les mots qui me viennent à l’idée lorsque je pense à Mme Mélanie Dorey. J’ai eu la chance de lui enseigner mes connaissances dans le domaine technique de la pharmacie. Dès la première classe, en 2006, j’ai vu en elle, une personne qui allait faire toute une différence au sein de cet environnement. Sa passion envers la profession l’a mené à venir travailler à mes côtés à titre de professeur dans le programme de Techniques pharmaceutiques au collège La Cité, pendant quelques années. Avec la soif d’apprendre et de toujours vouloir se surpasser, elle a été parfaire ses connaissances et se spécialiser dans le domaine du service centralisé d’additifs aux solutés et des préparations non stériles. Centrée sur le bien-être du patient, pour Mélanie, la qualité du produit est aux premières loges. La flamme toujours allumée et qui ne cesse de croître, Mélanie est la meilleure ambassadrice que je connaisse pour représenter le domaine des produits stériles et non stériles."
Karen Alexander
Quality Manager
ASQ Certified Quality Auditor
"I have had the wonderful opportunity to sit under the tutelage of Melanie at CriticalPoint. Her knowledge and understanding of the pharmaceutical industry gleams bright during her instruction. Melanie is passionate about patient safety and her relative continuous improvement nature continues to set the stage for ongoing learning. When you encounter the vast knowledge of Critical Compounding Resources, you are in for a treat."
Jasmine Chen
Quality Manager
ASQ Certified Quality Auditor
"I have had the wonderful opportunity to sit under the tutelage of Melanie at CriticalPoint. Her knowledge and understanding of the pharmaceutical industry gleams bright during her instruction. Melanie is passionate about patient safety and her relative continuous improvement nature continues to set the stage for ongoing learning. When you encounter the vast knowledge of Critical Compounding Resources, you are in for a treat."
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